![]() ![]() It is currently adding producers in Illinois in line with its expansion into that state, according to Sciolla. ICW conducts business only through agents and brokers. The company has outlined the communications journey it has traveled and how it plans on following through on the new focus at a new microsite at The site also serves as a forum for agents and brokers to provide continued feedback. The new company tagline, “We See The Business of Insurance Through Your Eyes,” anchors the core communication campaign, and reinforces the focus on delivering what’s important to agents and brokers. ![]() “While we are very focused on delivering tangible value in support of our new approach, we also felt it was important to reinforce this new direction with a contemporized identity and a complete communications program,” said Sciolla. myResource is the workers’ compensation portal to your company-specific policy information. Key components of this effort include a new corporate Web site with an added agent/producer zone, a companion microsite, a corporate brand video, on and offline advertising, sales collateral and a new event marketing package. Secure access to your claim status and safety tools. So ICW has also embarked on a rebranding that includes an updated visual identity and marketing campaign. The company has decided that its corporate identity needs to reflect its new approach. The new and improved products and services are the main story at the new ICW but not the only story. ICW has also implemented a free online risk management service called RMRx Safety Advisor, which it co-brands with its producers, and it has expanded its workers’ compensation business into Illinois. “It was clear from our roundtable discussions across multiple lines of business that by empowering our customers to win with their clients, we will engender an increased level of commitment and loyalty from them.”Īs a result of the feedback, the insurer has been upgrading its services and technology to give agents more of what they want.Īccording to Tony Sciolla, vice president of enterprise marketing, the company has upgraded Snap, its proprietary online workers’ compensation agency portal, to, among other things, allow agents to reserve the market up to 92 days in advance without loss runs, instantly quote small workers’ compensation accounts, receive underwriter email alerts on account status, obtain instant notification when Snap refers a submission to agent’s local branch underwriting team for review and gain 24/7 access to key account tools and information including loss runs, policies/endorsements and worksheets. Use Snap, ICW Groups highly intuitive web-based agency portal, to upload client policy information from your own agency management system. “After engaging and truly listening to our agent and broker customers, we now very clearly understand the core drivers to our customers’ success and importantly the value of seeing the business from their perspective,” said Hoppen. These values have been at the core of recent changes at ICW, according to David Hoppen, senior vice president and chief operating officer at ICW Group. The sessions revealed that agents value ease of doing business, responsiveness, competitive pricing, and quality claims and risk management services. The company conducted a series of roundtable discussions with its agents and brokers to clarify what agents value and need from ICW. Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.Rather than focusing on the end customer, ICW Group says it is focusing on what its 3,800 agents and brokers across the country say they need to be successful.Items can be return/exchange and get Refund within 30 days of delivery date. Return & Exchange: If for some reasons you are not happy with your purchase, we will happily work with you to correct the problems.Business days: From Monday to Friday excluding holidays.Please Note: Estimated delivery time does not include production time 2-4 business days.Order 2 items or $64.99 for our FREE SHIPPING (USA Only).International shipping price is $17.99 (2-3 weeks).The Fastship shipping price is $19.00 (2-4 business days).The Ground shipping price is $10.99 (3-6 business days). ![]() The Standard shipping price is $4.99 (4-8 business days).Delivery Time: Delivery time is equal to production time plus processing time and shipping time depending on the region, country and shipping package.Processing Time: It takes 1 - 2 days to ship your order to our warehouse, put your name and address on it and ship out.Production Time: All orders are processed within 2 - 4 business days. ![]()
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